Swimbridge House Nursing Home is committed to ensuring that we keep all our residents, patients and staff as safe as possible and as a preventative measure we are asking visitors, including family members and friends, not to visit our care Home until further notice, with the exception of essential and critical visits. Therefore we are asking you to postpone your visits in order to keep all our residents as safe as possible. We have made provisions for alternative forms of communication (such as telephone or video calling). For essential and critical visits, please contact Claire Atkinson, the Registered Manager of the Home prior to coming so we can carry out the appropriate risk assessment. We have not taken this decision lightly, and appreciate that this may cause some discomfort, but feel that this is a necessary step to take to ensure that the appropriate precautionary measures are taken to limit any potential risk.

In addition, visits from the local community and external entertainment are cancelled for the foreseeable future and our Activity Co-ordinators, along with our Staff will do all they can to ensure that life in our Home remains as comfortable and sociable as possible. Vital medical visits will still be made and we will ensure that only visitors who are not displaying symptoms come in, and that they wash their hands on entering.

The Home continues to admit new residents following guidance from Public Health England and Devon County Council. For potential new admissions, please contact the Registered Manager of the Home prior to coming so we can carry out the appropriate risk assessment.

We would really appreciate your support with these measures, and please be reassured that we are closely following and complying with the Public Health England authorities to ensure that we keep our residents safe, and that our staff are supported to continue to deliver high level care. Obviously, we keep the families informed of ongoing events and possible changes in our policy through our website and emails.

If you have any questions please do not hesitate to contact Claire Atkinson, the Registered Manager of the Home.

Thank you for your patience and understanding during these difficult times.

With kind regards,

Joost van Delft                Claire Atkinson
Proprietor                        Registered Manager