Daughter of Resident/Service User

A warm and friendly care home. Mum arrived during the pandemic, and the staff were welcoming. Visiting restrictions were already in place, with regular testing t ensure residents remained safe. The rooms were pleasant, with a varied choice in the menu. I was always kept informed if Mum was unwell or had any concerns. The nurses were always happy to reassure you of her health and well-being. The activity team updated Mum on their programme of events. Also, fundraising events were held, inviting friends and family to attend. The staff always encouraged Mum to join the events and socialise. The overall care and support which we experienced from the home and staff were excellent.