The staff at Swimbridge House were wonderful from start to finish (and afterwards). The initial contact was hesitant but after that, we were encouraged to feel part of a family in a different place, but it was still to be home. From the removal of the hospital tag – “you are now at home” which set the tone, we were guided through a new phase of my husband’s life – towards death itself. I can’t thank everyone enough. They had time for us and were willing to listen and guide. They really cared for my husband.