The home is clean and comfortable. The people who work there are friendly and very helpful. They have always got time for residents and visitors. The room (bedrooms) are clean and cosy they have lovely views out of the windows. It is nice to have the chickens, cat and dog that visit.
Review from Carolyn H (Daughter of Resident) published on 25 July 2019January 14, 2020
The home is very well run with the care and safety of the residents at the forefront. Questions raised are dealt with immediately. Staff are friendly and happy, greeting you wit a smile. They are competent and confident in their jobs. Mom is treated with kindness and respect.
Review from J W (Daughter of Resident) published on 26 July 2019January 14, 2020
My mother moved from another home into Swimbridge. Everyone concerned at the new home has shown myself and my husband, and most importantly, my mother, nothing but a warm welcome, kindness and compassion. In the 5 weeks she has been there she has become more alert to her surroundings, smiles more and makes eye contact with anyone interacting with her. The home is a delight to visit.
Review from D C (Daughter of Resident) published on 22 July 2019January 14, 2020
The staff at Swimbridge House were wonderful from start to finish (and afterwards). The initial contact was hesitant but after that, we were encouraged to feel part of a family in a different place, but it was still to be home. From the removal of the hospital tag - "you are now at home" which set the tone, we were guided through a new phase of my husband's life - towards death itself. I can't thank everyone enough. They had time for us and were willing to listen and guide. They really cared for my husband.
Review from S M (Wife of Resident) published on 28 August 2019January 14, 2020
I'm delighted I chose Swimbridge House as my dad's nursing home. Although he has only been there for a short while of his long term care, he's settling in very well. All the staff from carers, nurses, the manager and other colleagues always greet residents and their visitors in a friendly and respectful way (which is so difficult to explain until you experience it) but makes a visit a relaxing pleasure for me. I'm impressed with dad's room (complete with wetroom) we chose in the new wing. The decor, furniture and comfort aspect is excellent. There is plenty of room to manoeuvre (bearing in mind many residents require a walking aid). His personal additions from home add to his comfort. Dad has soon found his way around the well laid out shared areas - three separate lounges, all with TVs, reading material and more. Various activities/pastimes are available, with carers on hand to assist and occasional live entertainment as planned. The secure outside areas are also well planned.
Review from D W (Daughter of Resident) published on 27 September 2019January 14, 2020